Important Update to Our Community About Our Spa Locations
Let me begin by thanking you and our amazing community for the outpouring of love from everyone.
The whole team and I have been overwhelmed and touched by the generosity of our loyal clients who have gone above and beyond to support us. We know this is tough on everyone. All businesses are having to make tough decisions right now, and as a small local (mostly service) business, we’ve decided to make the toughest decision of all and close our two spa locations for 30 days, beginning today March 20th.
We’ve chosen to take a more aggressive approach, closing for 30 days to ensure the safety of both our spa guests and our entire team. We’ll be sharing regular updates during this time to notify everyone of any changes to this closure of the spa for services.
We are still selling products and gift cards at this time. Products include skincare from our trusted brands, OSEA, PCA Skin, Epicurean, Coola suncare products, and more. We also have candles, HUM vitamins, Better Man Beard and Corkcicle products to offer.
We are shipping these products to you for FREE, all products for any dollar amount. If you spend $150 or more, we’ll include a FREE mask of your choice (perfect for a little at-home spa self-care).
You can place your order by emailing heidi@heidilaneesthetics.com or by calling our Boise Bench location 208-392-1191. If we do not answer, please leave us a message and we’ll return your call as soon as possible.
Many of you have asked how you can help support us during this time, and we are so grateful for this support as it’s always uncomfortable to ask for help.
Here are ways you can help us keep our business healthy, while we do our part to help keep the community healthy:
If possible purchase skincare for yourself from us. Many of you are transitioning your shopping to online right now, and although we don’t have an ecommerce website, we are taking orders by phone and offering free shipping with the hopes that you’ll choose us to fulfill your skincare needs.
Let us put together a care package of in-home spa day essentials for your loved ones (we all know someone who can use a little de-stressing right now) and ship it to them for you for free.
Buy gift cards for future use for yourself, family and friends. We all know when we come out on the other side of this, we’ll need a little R&R and de-stressing and what better than a massage or facial. We are offering a special offer for gift cards right now - Purchase $500 in gift cards (any denomination - it can be 5 $100 gift cards) and you’ll get a spa day on us! You can book yourself a 60 minute massage, 60 minute facial & infrared sauna treatment - $200 VALUE - as a gift from us for your gift card purchase.
Please KEEP BOOKING! We know there is a lot of uncertainty around the timing of this epidemic and health scare. This may lead you to wait to reschedule or book a future appointment, but we assure you we’ll manage all rescheduling as needed beyond these 30 days if an extension is needed, but right now, keeping our team members’ schedules full once we re-open is vital for us to come out of this 30 day period in a good position to continue to serve you in the future.
Share your ideas about how we can support you during this challenging time, we believe in supporting our friends and neighbors however we can as well.
Thank you for all of your support, emails and texts. We are doing our very best to make the right decisions for all of us at this time and will continue to communicate to you as things change.
Please be safe, and take care of each other. Now is the time to be strong, vigilant and support the local community as much as possible.
Thank you,
Heidi Lane